Refund Policy for CloserX.ai
Introduction
Thank you for choosing CloserX.ai. We offer AI-powered calling services and white-label solutions designed to enhance your business communications and operational efficiency. This Refund Policy explains how we handle requests for refunds to ensure clarity and satisfaction for our users.
Free Trial
CloserX.ai offers a 7-day free trial for new users to experience our services without any financial commitment. During the trial period, users have full access to all features and capabilities of our services. We encourage you to explore all aspects of our services during the trial to ensure that they meet your needs.
Subscription Services
Following the completion of the free trial, subscription fees become applicable. Our services are billed on a subscription basis, and we provide various subscription plans to cater to the diverse needs of our clients.
No Refund Policy
We strive to offer high-quality services that match the expectations of our clients. However, it is important to note that CloserX.ai does not offer refunds for subscription fees or any other payments made once the free trial period has concluded. All charges incurred are non-refundable, including partially used periods within an active subscription.
Exceptional Circumstances
While our policy is to maintain a strict no-refund policy, we may consider granting a refund in exceptional circumstances. Such circumstances are evaluated on a case-by-case basis, at our sole discretion. Requests for refunds under exceptional circumstances must be submitted in writing to our support team at the contact details provided below.
Renewal and Cancellation
Subscriptions are automatically renewed according to the subscription plan. You may cancel your subscription at any time by accessing your account settings. Please note that cancellations must be done at least 24 hours before the next billing cycle to avoid being charged for the next period. After cancelling, you will continue to have access to the services until the end of your current billing period.
Modifications to the Services or Prices
CloserX.ai reserves the right to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. Prices of all services are subject to change upon 30 days’ notice from us. Such notice may be provided at any time by posting the changes to our site or through the services interface.
Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at: Email: [email protected]
We are committed to ensuring that your experience with CloserX.ai is satisfactory and beneficial to your business needs. Your understanding and agreement to this Refund Policy are appreciated as you continue to use our services.